The First Cloud Federation Event!
On August 29th, the first edition of the Cloud Federation Conference took place, where we exchanged knowledge and experiences on the use of Microsoft cloud technologies and AI in business.
Read moreTag: crm customer relationship management
CRM Customer Relationship Management is a strategy and set of tools designed to help businesses manage and enhance their interactions with current and potential customers. By centralizing customer information, CRM systems enable companies to track customer interactions, automate sales processes, and improve customer service. The goal of CRM is to build stronger, more meaningful relationships with customers, leading to increased satisfaction, loyalty, and ultimately, business growth. Whether through managing leads, personalizing communications, or analyzing customer behavior, CRM plays a vital role in helping businesses understand and meet their customers’ needs.
Generative AI – Revolutionizing Customer Service with Microsoft Copilot Studio
One of the tools increasingly utilized in customer service and seen as the future of modern organizational management is Generative AI.
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Netwise Breakfast
A month ago, we organized the first-ever breakfast for the entire Netwise team, which became the start of a new tradition.
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Summer Internship Program
It’s been almost two months since the start of our program, and we are thrilled to see the growth of our interns.
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Microsoft Cloud & AI Summit in Warsaw
On August 29th, an extraordinary event dedicated to Microsoft cloud technologies and artificial intelligence will take place.
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Copilot for Service and Dynamics 365 App for Outlook
To edit records from Outlook in Customer Service, the system must be adapted like in Dynamics 365 App for Outlook and Copilot for Service.
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