{"id":5868,"date":"2024-08-29T10:15:04","date_gmt":"2024-08-29T08:15:04","guid":{"rendered":"https:\/\/netwiseglobal71867.e.wpstage.net\/pl\/?p=5868"},"modified":"2026-01-09T10:43:58","modified_gmt":"2026-01-09T09:43:58","slug":"copilot-for-service-i-dynamics-365-app-for-outlook","status":"publish","type":"post","link":"https:\/\/netwiseglobal.com\/pl\/copilot-for-service-i-dynamics-365-app-for-outlook\/","title":{"rendered":"Copilot for Service i Dynamics 365 App for Outlook"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5868\" class=\"elementor elementor-5868\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-573441b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"573441b\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d5f4ce\" data-id=\"7d5f4ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a164c2 elementor-widget elementor-widget-image\" data-id=\"3a164c2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"390\" src=\"https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_app_outlok.jpg-1000x487-1.jpg\" class=\"attachment-large size-large wp-image-22984\" alt=\"\" srcset=\"https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_app_outlok.jpg-1000x487-1.jpg 1000w, https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_app_outlok.jpg-1000x487-1-300x146.jpg 300w, https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_app_outlok.jpg-1000x487-1-768x374.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6645344 elementor-widget elementor-widget-heading\" data-id=\"6645344\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sprawd\u017amy jakie mo\u017cliwo\u015bci oferuje Copilot for Service.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d125e71 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d125e71\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tak jak w przypadku sprzeda\u017cy tu r\u00f3wnie\u017c mamy mo\u017cliwo\u015b\u0107 korzystania z dw\u00f3ch rozwi\u0105za\u0144 Dynamics 365 App for Outlook lub Copilot for Service. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">W Customer Service g\u0142\u00f3wn\u0105 r\u00f3\u017cnic\u0105 jest cz\u0119\u015b\u0107 zwi\u0105zana z Generative AI (szczeg\u00f3\u0142owa rozpiska funkcjonalno\u015bci w tabelce poni\u017cej),<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0553656 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"0553656\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1409\" height=\"2025\" src=\"https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_for_service_table-4-1.png\" class=\"attachment-full size-full wp-image-22985\" alt=\"\" srcset=\"https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_for_service_table-4-1.png 1409w, https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_for_service_table-4-1-209x300.png 209w, https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_for_service_table-4-1-713x1024.png 713w, https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_for_service_table-4-1-768x1104.png 768w, https:\/\/netwiseglobal.com\/wp-content\/uploads\/2024\/07\/copilot_for_service_table-4-1-1069x1536.png 1069w\" sizes=\"(max-width: 1409px) 100vw, 1409px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d78c93 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"4d78c93\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/netwiseglobal.com\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-885e098 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"885e098\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">W Customer Service konieczne b\u0119dzie dostosowanie systemu (formularze, w\u0142a\u015bciwo\u015bci tabel i \u015brodowiska), tak jak w przypadku Dynamics 365 App for Outlook jak i Copilot for Service, aby mo\u017cliwe by\u0142o edytowanie rekord\u00f3w z poziomu Outlooka. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">W przypadku Copilot for Service konieczne jest wykupienie licencji jest to koszt 50$ na U\u017cytkownika. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"> Je\u015bli Klient posiada ju\u017c Copilot for Microsoft 365 wtedy koszt wynosi 20$ na U\u017cytkownika. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7996c37 elementor-widget elementor-widget-heading\" data-id=\"7996c37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dodatkowe informacje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e406ca2 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e406ca2\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Opr\u00f3cz obs\u0142ugi Generative AI istnieje jeszcze jedna techniczna r\u00f3\u017cnica pomi\u0119dzy dwoma podej\u015bciami \u2013 formularze. Dynamics App for Outlook wy\u015bwietlaj\u0105c formularz CRM w Outlooku bazuje na Quick Create Form. Natomiast Copiloty (Sales i Service) na swoich w\u0142asnych, ustawionych z poziomu ustawie\u0144 Copilota w MS Teams.  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Copilot for Sales i Service obs\u0142uguj\u0105 tylko skrzynki personalne, nie ma mo\u017cliwo\u015bci obs\u0142ugi skrzynki zbiorczej.  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aby edytowa\u0107 rekordy z poziomu Outlooka w Customer Service, konieczne b\u0119dzie dostosowanie systemu jak w Dynamics 365 App for Outlook i Copilot for Service.<\/p>\n","protected":false},"author":25,"featured_media":22989,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[104],"tags":[],"class_list":["post-5868","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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