New Feature in Customer Service: Customer Support Swarming
Customer Support Swarming in Dynamics 365 is a feature that automatically connects agents with experts, accelerating the resolution of tickets.
Streamline Customer Support with the New Enhanced Case Form in Dynamics 365 Customer Service
At Netwise, we’re passionate about bringing you the latest insights and tools to revolutionize your customer service experience.
Databots and Agentic BI: the AI-driven future of Business Intelligence
Discover how Databots and agentic BI use AI to deliver insights, automate analysis, and transform business intelligence decision-making.