Microsoft Dynamics 365 Customer Engagement apps that we implement
-
Manage the sales funnel and increase sales thanks to
Dynamics 365 Sales -
Increase customer satisfaction with
Dynamics 365 Customer Service -
Modernize your contact center with AI with
Dynamics 365 Digital Contact Center -
Plan and optimize field activities thanks to
Dynamics 365 Field Service -
Deduplicate and unify your customer data with
Dynamics 365 Customer Insights - Data -
Generate new leads and automate your marketing with
Dynamics 365 Customer Insights - Journeys
Sales Management
Dynamics 365 Sales
Sales used to be about the salesman, about cold calling and face-to-face relationships. Those days are over. With global markets, intense competition, and intricate array of sales channels, the sales process is more complicated – and more data-driven – than ever. Microsoft Dynamics 365 for Sales can help you stay on top of it all, managing interactions with sales staff, independent Partners, and Customers, building and maintaining your sales funnel, and implementing a range of sales, marketing, customer service, and back office processes.
Customer Service
Dynamics 365 Customer Service
It’s not all about price – with tougher competition than ever, effective Customer service is more and more important. Microsoft Dynamics 365 Customer Service makes it easy to manage Customer services inquiries from start to finish, ensuring the best possible outcomes. Compatibility with a wide range of communications channels – from email and SMS to social media channels such as Facebook, Twitter, and LinkedIn – means you can make the most of each and every Customer service interaction, building stronger Customer relationships.
Field Service management
Dynamics 365 Field Service
With Dynamics 365 for Field Services your organization can optimize field resources by empowering technicians with a 360-degree view of your customers and real-time guidance, as well as by automating scheduling to dispatch the right technician for the job to be done.
Customer data unification
Dynamics 365 Customer Insights - Data
Connect data from various transactional, behavioral, and observational sources to create a 360-degree customer view.
Marketing Automation
Dynamics 365 Customer Insights - Journeys
Dynamics 365 is a fully blown Marketing Automation solution integrated with CRM.
We have a whole page dedicated to Marketing Automation and Campaign Execution, so if you’re interested in these topics, you might want to
Boosting business with AI
Copilots for Dynamics 365
Copilots for Dynamics 365 provides AI assistance to boost the productivity and efficiency of sales, support and marketing by providing built-in scoring, recommendations and assistants.
Contact Us
Get in touch with us to talk about your CRM, PRM or any other line-of-business application needs.