Learn how to design, build, and scale Microsoft AI Copilots that truly support employees – not just automate tasks.
This practical guide shows how organizations are using Copilot Studio to create AI agents that understand context, connect to real business data, and take meaningful action across CRM, service, analytics, and operations.
From first prototype to enterprise-ready governance, you’ll see what works, what to avoid, and how to turn AI into real productivity gains.
What's inside the ebook?
How the shift from automation to intelligent agents is changing work
Understand how modern copilots reason, retrieve data, and take action – and why this matters for productivity.
The Microsoft Copilot ecosystem explained simply
See how Microsoft 365 Copilot, app copilots, and Copilot Studio fit together – and where custom agents create the most value.
How to build your first Copilot step-by-step
From defining a use case to structuring flows, prompts, and context – with practical design tips.
Governance and best practices for enterprise AI
Learn how to manage security, roles, versioning, and costs while avoiding “shadow copilots.”
Real use cases across sales, service, HR, and analytics
Discover how copilots help teams prepare for meetings, resolve cases faster, and turn data into decisions.
How to measure impact and scale responsibly
Clear ROI frameworks, adoption metrics, and scaling strategies that work in real organizations.
