Solution
CRM at Nowy Styl Group was one of the first Netwise projects, back in 2009. CRM was implemented in an innovative way (as for 2009) as a Software-as-a-Service solution, very closely integrated with a custom built partner portal. CRM acts as an intermediary solution, the only source about customer data, integrating data from ERP and partner portal and allowing users to better manage sales processes.
CRM has been used by Nowy Styl Group in 3 countries in Europe.
Benefits
- Streamlined sales process for B2B customers
- Close integration with partner portal (PRM)
- Close and live integration with ERP (IFS) for better order management
Technologies used
- Microsoft Dynamics CRM 4.0 / 2011
- Partner Portal
Basic info
- Company: Grupa Nowy Styl
- Industry: Manufacturing
- Country: Poland
- Number of users: 160
