Netwise – 7-time Dynamics 365 Partner of the Year

In this article, we show how a unique client need led to a simple, creative solution beyond standard Dataverse features.

Discover new D365 Field Service Mobile updates enhancing performance and offline reliability for field teams.

Dive into Unified Routing, the automated solution revolutionizing customer inquiry distribution in Dynamics 365.

In this article, we will look at what the Dynamics 365 Contact Center solution is and how it can improve your customer service operations

Microsoft offers two customer service tools: Dynamics 365 Customer Service and Contact Center. Learn their origins to choose the right fit.

In this article, we will explore how Copilot in Dynamics 365 Customer Service supports users in their daily tasks and the possibilities it offers.

When starting the journey with Low Code organizations can face several challenges. Even before you start to work on the Low Code platform implementation you will face a lot of questions

Customer expectations have never been higher, and the pressure on businesses to deliver exceptional experiences is growing by the day.

At Netwise, we’re passionate about bringing you the latest insights and tools to revolutionize your customer service experience.

A few days ago, during Microsoft Ignite CEO of MS announced Autonomous Agents availability. This is a next big step for the Copilot Studio platform.