GPT-3 in CRM and Viva Sales by Microsoft

This year, as part of the spring update for Dynamics 365 Marketing, English-speaking users will gain access to a new feature – instant creation of emails, which will look very natural. All thanks to the GPT-3 machine learning model, about which the whole world literally went crazy in the last weeks. Now, Microsoft is going a step further and has just announced a preview of the new AI-powered experience in Viva Sales.

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