News in Microsoft Dynamics 365 Sales – Wave 2 2022

As Microsoft emphasizes, changes in Dynamics 365 Sales are motivated by the changing role of the Salesperson, but with a focus on the perspective of Customers. The evolution of roles in the sales process necessitates several changes: prioritizing work for salespeople, engaging intelligent tools for communication, and more time spent building trust between the salesperson and the customer. Salespeople cannot be overwhelmed by the need to understand too much data and information; rather, they need that data to be able to use it in their interactions with the customer.

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Netwise will buy its shares back. Some of them will be offered to employees and co-workers

The General Meeting of Shareholders of Netwise S.A. authorized the Company’s Management Board to purchase company’s shares after the end of the close period. It is the first step toward offering these shares to employees and associates as part of a future incentive program. Netwise Management Board may spend up to PLN 3.6 million (EUR 0.8 million) of company’s funds for this buyback.

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Salesforce not so sexy anymore? More customers want to leave than stay

As reported in the latest report published by Nucleus Research last week, as many as 51% of Salesforce customers would switch to a different CRM solution if the opportunity arose. There are many objections from users, and each of them only intensifies the impression that Salesforce sat comfortably in the leader seat and did not even notice when the competition took the lead.

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