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Case studies

Dynamics CRM and CPQ tool in 3 countries for ista

Basic info

  • Company: ista International GmbH
  • Industry: Utilities
  • Country: Germany
  • Numbers of users: 1300

Technologies used

  • Microsoft Dynamics CRM 2016
  • Configure-Price-Quote (CPQ) solution
  • Angular


  • Achieving efficiency in sales processes
  • Easier reporting of sales and service data
  • Quicker time-to-market with tailored offers
  • Being able to quicker respond to customers’ needs with an integrated 360 customer view

About Company

ista is one of the leading European service providers specializing in smart energy metering and irrigation solutions. Ista’s products and services make the individual energy consumption transparent for residents, which allows them to save energy, costs and CO2.


Netwise has provided ista with a comprehensive CRM system supporting all sales processes in the 3 countries in which ista operates. As part of the implementation, Netwise has prepared and developed a Catalog of Offers (CPQ tool).