Copilot for Service and Dynamics 365 App for Outlook
To edit records from Outlook in Customer Service, the system must be adapted like in Dynamics 365 App for Outlook and Copilot for Service.
Read moreCategory: Highlights
Highlights are key moments, features, or summaries that capture the most important or memorable parts of an event, experience, or content. Whether it’s the best plays in a sports game, standout points from a presentation, or the most significant scenes in a video, highlights provide a quick and focused overview. They are often used to showcase the essence of something, giving the audience a concise look at what’s most valuable or exciting. Highlights can be found in various forms, including videos, bullet points, or brief summaries, making them an effective way to engage and inform.
Power Automate update: Sequential Approval Process
Family of Microsoft Copilot tools has expanded with additional solutions. Next to the already well-known solution, Microsoft Copilot for Sales and Microsoft Copilot for Service have appeared.
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New Copilot for Power Automate features launched during Microsoft Build
Family of Microsoft Copilot tools has expanded with additional solutions. Next to the already well-known solution, Microsoft Copilot for Sales and Microsoft Copilot for Service have appeared.
Read more