Close menu
Search Toggle menu

New Dynamics 365 Pricing: What’s Changing and Why?

Dynamics 365 is continually evolving, introducing new features that help businesses operate more efficiently. Recently, many of these updates have focused on artificial intelligence (AI), which is revolutionizing daily business operations. As a result, the pricing structure for Dynamics 365 licenses has been updated—what exactly has changed, and why should you take notice?

New AI Features in Dynamics 365

Artificial intelligence in Dynamics 365 is more than just a buzzword. Here are some specific examples of how these new AI-driven features can benefit your business:
  • Process Automation: Tasks that used to take a lot of time manually can now be automated with AI.
  • Real-Time Data Analysis: AI-powered tools analyze data and suggest the best business decisions.
  • Customer Service: Smart chatbots and automated responses improve customer satisfaction and speed up problem resolution.

Why Are Prices Changing?

The introduction of advanced technologies requires greater investment in the development and maintenance of the system. The new pricing reflects these changes, but it’s important to emphasize that you’re now getting even more functionality, which can increase your business’s efficiency and long-term savings.
Starting from October 1, 2024, a new price list for certain Dynamics 365 SKUs will come into effect. This is one of the biggest changes since 2019
Product 

Dynamics 365 Sales Enterprise *

Price before October 1, 2024

$95

Price after October 1, 2024

$105

Dynamics 365 Sales Device 
$145 
$160 
Dynamics 365 Sales Premium 
$135 
$150 
Microsoft Relationship Sales **
$162
$177
Dynamics 365 Customer Service Enterprise 
$95 
$105 
Dynamics 365 Customer Service Device 
$145 
$160 
Dynamics 365 Field Service 
$95 
$105 
Dynamics 365 Field Service Device 
$145 
$160 
Dynamics 365 Finance 
$180 
$210 
Dynamics 365 Supply Chain Management 
$180 
$210 
Dynamics 365 Commerce 
$180 
$210 
Dynamics 365 Human Resources 
$120 
$135 
Dynamics 365 Project Operations 
$120 
$135 
Dynamics 365 Operations – Device 
$75 
$85 
* https://learn.microsoft.com/en-us/partner-center/announcements/2024-april#fn3
** https://learn.microsoft.com/en-us/partner-center/announcements/2024-april#fn3"_blank&quot

Additionally, information regarding the annual subscriptions for Visual Studio Professional and Visual Studio Enterprise:

Microsoft no longer offers annual subscriptions for Visual Studio Professional and Visual Studio Enterprise in Cloud Subscriptions. There will be no changes for existing customers, and they will still have the ability to renew, increase, decrease, or cancel their subscriptions. Monthly subscriptions remain available. More information can be found at the following links: https://visualstudio.microsoft.com/pl/vs/pricing/ https://learn.microsoft.com/en-us/visualstudio/subscriptions/vscloud-csp
[wp_add_post_tags]

Table of Contents

See the latest insights from Netwise

Working on multiple records in Model-Driven Apps: 6 Power Apps features you need

Discover 6 Power Apps features that make working on multiple records in model-driven apps faster and easier — from Quick Create to Side Panes.

Read more

Dynamics 365 Contact Center’s new Proactive Engagement: modes, benefits, and use cases

Discover how Dynamics 365 Contact Center’s new Proactive Engagement transforms outbound calls from cold sales pitches into timely, AI-powered customer service conversations, boosting satisfaction and efficiency.

Read more

One word – many tools: understanding Microsoft Copilot

Discover over 15 Microsoft Copilots and specialized AI Agents designed to power apps, business scenarios, and technical roles.

Read more