The First Cloud Federation Event!
On August 29th, the first edition of the Cloud Federation Conference took place, where we exchanged knowledge and experiences on the use of Microsoft cloud technologies and AI in business.
Read moreTag: crm
CRM (Customer Relationship Management) is a system or strategy that businesses use to manage and analyze customer interactions throughout the customer lifecycle. It helps companies improve customer service, increase sales, and enhance customer retention by centralizing customer information and automating key processes. CRM tools enable businesses to track customer interactions, manage leads, and personalize communications, ultimately building stronger relationships and driving business growth. Whether used by small businesses or large enterprises, CRM is essential for understanding customer needs and delivering tailored experiences that foster long-term loyalty.
Generative AI – Revolutionizing Customer Service with Microsoft Copilot Studio
One of the tools increasingly utilized in customer service and seen as the future of modern organizational management is Generative AI.
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Netwise Breakfast
A month ago, we organized the first-ever breakfast for the entire Netwise team, which became the start of a new tradition.
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Summer Internship Program
It’s been almost two months since the start of our program, and we are thrilled to see the growth of our interns.
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Microsoft Cloud & AI Summit in Warsaw
On August 29th, an extraordinary event dedicated to Microsoft cloud technologies and artificial intelligence will take place.
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Copilot for Service and Dynamics 365 App for Outlook
To edit records from Outlook in Customer Service, the system must be adapted like in Dynamics 365 App for Outlook and Copilot for Service.
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