The First Cloud Federation Event!
On August 29th, the first edition of the Cloud Federation Conference took place, where we exchanged knowledge and experiences on the use of Microsoft cloud technologies and AI in business.
Read moreTag: customer relationship management software
Customer Relationship Management (CRM) software is a tool that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. By centralizing customer information, CRM software allows companies to streamline processes, improve customer relationships, and drive sales growth. It typically includes features for contact management, sales tracking, customer support, and marketing automation. Whether you’re a small business or a large enterprise, CRM software provides insights into customer behavior, enabling more personalized service and better decision-making, ultimately enhancing customer satisfaction and loyalty.
Generative AI – Revolutionizing Customer Service with Microsoft Copilot Studio
One of the tools increasingly utilized in customer service and seen as the future of modern organizational management is Generative AI.
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Netwise Breakfast
A month ago, we organized the first-ever breakfast for the entire Netwise team, which became the start of a new tradition.
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Summer Internship Program
It’s been almost two months since the start of our program, and we are thrilled to see the growth of our interns.
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Microsoft Cloud & AI Summit in Warsaw
On August 29th, an extraordinary event dedicated to Microsoft cloud technologies and artificial intelligence will take place.
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Copilot for Service and Dynamics 365 App for Outlook
To edit records from Outlook in Customer Service, the system must be adapted like in Dynamics 365 App for Outlook and Copilot for Service.
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