The First Cloud Federation Event!
On August 29th, the first edition of the Cloud Federation Conference took place, where we exchanged knowledge and experiences on the use of Microsoft cloud technologies and AI in business.
Read moreTag: customer relationship management
Customer Relationship Management (CRM) refers to the strategies, practices, and technologies that companies use to manage and analyze interactions with current and potential customers. The goal of CRM is to improve customer service, increase customer retention, and drive sales growth by providing a comprehensive view of customer interactions. CRM systems often centralize customer data, allowing businesses to track communications, manage leads, and personalize customer experiences. By leveraging CRM, companies can build stronger, more meaningful relationships with their customers, leading to greater customer satisfaction and long-term loyalty.
Generative AI – Revolutionizing Customer Service with Microsoft Copilot Studio
One of the tools increasingly utilized in customer service and seen as the future of modern organizational management is Generative AI.
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Netwise Breakfast
A month ago, we organized the first-ever breakfast for the entire Netwise team, which became the start of a new tradition.
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Summer Internship Program
It’s been almost two months since the start of our program, and we are thrilled to see the growth of our interns.
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Microsoft Cloud & AI Summit in Warsaw
On August 29th, an extraordinary event dedicated to Microsoft cloud technologies and artificial intelligence will take place.
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Copilot for Service and Dynamics 365 App for Outlook
To edit records from Outlook in Customer Service, the system must be adapted like in Dynamics 365 App for Outlook and Copilot for Service.
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