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Case studies

Dynamics 365 Sales and Customer Service for PMP Group

Basic info

  • Company: PMP Group
  • Industry: Manufacturing
  • Country: Poland
  • Number of users:Β 57

Technologies used

  • Microsoft Dynamics 365
  • Power BI


  • Providing unified and full view on customers data
  • Automation of quoting process
  • Full picture on customer’s assets throughout sales, service and marketing departments

About Company

PMP Group is a global provider of tissue, paper & board machinery, has been supporting pulp and paper industry for over 160 years. The company, with headquarters in Poland, owns 6 facilities in 4 countries (Poland, USA, China, Italy). PMP offers high quality products and services for the pulp & paper industry.


The CRM system prepared by Netwise for PMP Group handles the entire sales and quoting process, supporting sales representatives in their daily work (tasks, calendars).