We are pleased to announce that Netwise and PKO Leasing, the largest leasing company in Poland, have been invited to present our success story at an event organized by Microsoft in Saudi Arabia – “Microsoft Discovery Day: Service Reimagined with AI“.
Together with Marcin Matysiak, Director of IT System Operations at PKO Leasing, Jakub Skałbania, our CGO, and Maureen Khoury, Senior Customer Service GTM Manager for CEMA, we will discuss our groundbreaking implementation of Microsoft Digital Contact Center.
The event will take place on Thursday, May 23, 2024.
During the session, we will present our solution, which provides comprehensive and essential functionality for customer service centers, utilizing Copilot Studio. We will also discuss the flexibility of Microsoft Digital Contact Center, which results in improvements in customer service.
Join us by registering here: https://msevents.microsoft.com/event?id=3733448656
See the latest insights from Netwise
CDP vs CRM: Understanding the key differences between the main customer management systems
In this article, we dive into the key differences between a Customer Data Platform (CDP) and Customer Relationship Management (CRM).
Read more
How Customer Data Platforms support a unified customer view
Discover how Customer Data Platforms turn data into a unified Customer 360° view, enabling real-time personalization with Customer Insights.
Read more
Creative use of relationship behaviors in Dynamics 365: How removing data from the Target field saved our project
In this article, we show how a unique client need led to a simple, creative solution beyond standard Dataverse features.
Read more