We are pleased to announce that Netwise and PKO Leasing, the largest leasing company in Poland, have been invited to present our success story at an event organized by Microsoft in Saudi Arabia – “Microsoft Discovery Day: Service Reimagined with AI“.
Together with Marcin Matysiak, Director of IT System Operations at PKO Leasing, Jakub Skałbania, our CGO, and Maureen Khoury, Senior Customer Service GTM Manager for CEMA, we will discuss our groundbreaking implementation of Microsoft Digital Contact Center.
The event will take place on Thursday, May 23, 2024.
During the session, we will present our solution, which provides comprehensive and essential functionality for customer service centers, utilizing Copilot Studio. We will also discuss the flexibility of Microsoft Digital Contact Center, which results in improvements in customer service.
Join us by registering here: https://msevents.microsoft.com/event?id=3733448656
See the latest insights from Netwise
Generative AI – Revolutionizing Customer Service with Microsoft Copilot Studio
One of the tools increasingly utilized in customer service and seen as the future of modern organizational management is Generative AI.
Read moreWhat are PCF (Power Apps Component Framework) components and how do they help users and developers?
Low-code solutions are becoming increasingly popular not only among developers but also among clients. One of the components of low-code solutions is the Power Apps Component Framework (PCF), the application of which can significantly impact the scope, time, and costs…
Read moreMicrosoft introduces: Copilot for Sale and Copilot for Service
Family of Microsoft Copilot tools has expanded with additional solutions. Next to the already well-known solution, Microsoft Copilot for Sales and Microsoft Copilot for Service have appeared.
Read more