Netwise established a new spin-off company, PowerPRM, to provide stronger support for partner and franchise network management

Netwise, a leading Microsoft partner in Europe specializing in CRM and PRM implementations based on Microsoft technologies, has established PowerPRM, a company that introduces its own platform for managing business in a franchise and network model to the market. It will be led by Wojciech Zarębski, the former Senior Manager at Netwise. The spin-off will offer customers tools to maximize the potential of their sales and partner networks.

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GPT-3 in CRM and Viva Sales by Microsoft

This year, as part of the spring update for Dynamics 365 Marketing, English-speaking users will gain access to a new feature – instant creation of emails, which will look very natural. All thanks to the GPT-3 machine learning model, about which the whole world literally went crazy in the last weeks. Now, Microsoft is going a step further and has just announced a preview of the new AI-powered experience in Viva Sales.

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News in Microsoft Dynamics 365 Sales – Wave 2 2022

As Microsoft emphasizes, changes in Dynamics 365 Sales are motivated by the changing role of the Salesperson, but with a focus on the perspective of Customers. The evolution of roles in the sales process necessitates several changes: prioritizing work for salespeople, engaging intelligent tools for communication, and more time spent building trust between the salesperson and the customer. Salespeople cannot be overwhelmed by the need to understand too much data and information; rather, they need that data to be able to use it in their interactions with the customer.

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